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person using cell phone to text
Customer Service
Five years ago, Imperial Irrigation District (IID) relied primarily on social media to communicate outage information—without a way to reach customers directly. All that changed in 2021 when IID tapped Arcos TextPower, implementing the messaging system in two phases.
pipeline
Generation
Arizona Governor Katie Hobbs announced her support for Transwestern Pipeline’s planned Desert Southwest Pipeline expansion.
data cubes
Workforce
The EPB Board of Directors recently approved a resolution to provide new support to expand academic and research leadership at the University of Tennessee at Chattanooga (UTC) and to create new pathways for quantum research commercialization.
Transmission towers
Electricity Markets
Moody’s Investor Services has confirmed PJM’s Aa2 debt rating with a stable financial rating outlook. The Aa2 rating is one of Moody’s highest rankings.
transmission lines
Reliability
Open configuration options Open configuration options SPONSORED ADVERTISING FEATURE With a central Massachusetts territory that’s heavily wooded, Littleton Electric Light and Water Department (LELWD) needed to find ways to ensure that storms wouldn’t cause outages when trees fell on overhead cables
transmission lines
Environment
Burlington, Vermont, Mayor Emma Mulvaney-Stanak and Burlington Electric Department recently shared Burlington’s Net Zero Energy (NZE) Roadmap update for 2025.
bill
Bills and Rates
The Lakeland City, Florida, Commission recently to decrease the fuel charge for Lakeland Electric customers, effective June 1, 2026.
pipeline
Reliability
City Utilities of Springfield, Mo., continues to make steady progress on its multiyear initiative to replace aging natural gas distribution mains and services throughout Springfield.