Certificate Programs

The Academy's certificate programs are designed to develop special skills in core areas of utility operations. Each program consists of required courses — that can be taken at multiple Academy conferences, Institutes, and webinars — as well as a final exam and a practical project submission.

Key Accounts Certificate Program
Today’s quickly evolving electric industry requires key accounts front-line employees to have specific skills, technical knowledge and training. Coursework is offered in-person, in-house, or through a self-paced online option.

Program covers recruiting, serving, and retaining critical commercial and industrial customers.