Communicating Rate Increases to Elected Officials and Customers

Communicating about rate increases is never easy — especially when complex financial drivers must be explained to elected officials and customers in clear, accessible terms. Share practical strategies for turning technical data into simple, credible narratives that build understanding and trust. Review how other utilities have framed key messages on rates and tailored explanations for governing boards, councils, and customers. Collect tools to make rate conversations more transparent, effective, and less contentious, including how to align communication with financial planning.

Paul Jakubczak Headshot
Paul Jakubczak
Utility Director | Coldwater Board of Public Utilities
Dawn Lund Headshot
Dawn Lund
Vice President | Utility Financial Solutions
Charlie West Headshot
Charlie West
General Manager | Lowell Light & Power

Leveraging Storage for Lower Costs and Greater Resilience

Distributed front-of-the-meter battery energy storage systems and flexible loads are transforming how public power utilities manage costs and reliability. Review strategies for deploying these resources to strengthen system performance, reduce peak demand, lower wholesale exposure, and defer costly capital upgrades. Hear which real-world approaches your public power colleagues are using for planning, coordination, and implementation of storage assets into their systems to access dispatchable capacity that supports resource adequacy, integrates renewables, and fills operational gaps.

Jason Viadero Headshot
Jason Viadero
Director Engineering & Generation Assets | Massachusetts Municipal Wholesale Electric Company

Telling the Public Power Story Inside and Out

Public power utilities deliver reliable, safe, community-owned energy — but many struggle to clearly communicate what makes them unique, valuable  community assets. Explore what your public power colleagues in the Northeast have achieved through outreach campaigns, messaging, and employee education initiatives. Learn strategies for aligning external communications with internal education, ensuring frontline employees — such as customer service representatives and lineworkers — are confident, knowledgeable ambassadors that can help build customer trust, boost engagement, and deepen understanding of public power’s value. 

Danielle Taylor Headshot
Danielle Taylor
Energy Services/Communications Supervisor | Middleborough Gas and Electric Department

Powering Prosperity: The Role of Public Power in Economic Development

Public power utilities are more than providers of reliable electricity — they are catalysts for local economic growth. Explore how public power utilities can leverage infrastructure investments, partnerships, and innovative programs to drive community development, attract businesses, and support workforce readiness. Walk through how utilities can align operational strategies with broader economic goals, ensuring that communities remain competitive and vibrant.

Carl Rees
Economic and Community Development | ElectriCities of North Carolina

Rating Agency Outlook for Public Power

Get the inside scoop on how Fitch, Moody’s, and Standard & Poor rate your credit and municipal bond issues directly from representatives from all three agencies. Learn how each views the latest global trends and threats to utilities as working for and against public power — and your utility’s — financial strength in a competitive market. Discuss the steps your board and managers should take to put your utility in the best position to raise capital.

David Bodek Headshot
David Bodek
Managing Director | S&P Global Ratings
Rachel Cortez Headshot
Rachel Cortez
Associate Managing Director, Global Project & Infrastructure Finance | Moody's Ratings
Dennis Pidherny Headshot
Dennis Pidherny
Managing Director, Public Finance | Fitch Ratings

Overlapping Energy and AI Policy and You

As AI rapidly expands, the policy discussion around its use increasingly overlaps with energy policy, whether in Congress or in regulatory discussions at FERC. Explore how the crossroads of energy and AI affect public power utilities and what trends you need to watch to keep your operations aligned. Learn how load growth considerations, data, and cybersecurity issues are shaping the fast‑moving policy environment and emerging rules.

Elizabeth K. Whitney Headshot
Elizabeth K. Whitney
Managing Principal | Meguire Whitney

A Look at Fusion Energy

Get an update on the evolving regulatory landscape for fusion energy and why and how fusion can be separated from energy technologies relying on nuclear fission. Discuss the key roles fusion centers can play in regional innovation and the opportunities for utilities, municipalities, research institutions, and the industrial sector to engage with fusion commercialization efforts. 

Kristen Cullen
Vice President of Global Policy and Public Affairs | Commonwealth Fusion Systems
Andrew Holland
Chief Executive Officer | Fusion Industry Association
Transmission
This two-part virtual course will provide a high-level, non-technical introduction to how the electric power system works, the key components an equipment used, and industry trends reshaping today’s grid and tomorrow’s utilities.
Customer Service
For public power professionals in public communications, customer service, energy innovation & adoption, and key accounts
Community Engagement
At a Northeast Public Power Association Board Meeting this month in Biddeford, Maine, the NEPPA Board elected two new board members.