Customer satisfaction can be illusive. It is easy to lose and hard to gain, but a Georgia public power utility has found that texting can help improve customer relations.

The U.S. Environmental Protection Agency on March 15 issued a final rule that seeks to reduce nitrogen oxide emissions from power plants and industrial sources that contribute to problems attaining and maintain EPA’s 2015 Ozone National Ambient Air Quality Standards in downwind states.

The Internal Revenue Service recently released guidance on an advanced nuclear tax credit provision that public power project developers have been waiting for since changes to the provision were enacted in 2018.

Heartland Energy, which provides wholesale electric power to six cities in Minnesota, recently said that it is well positioned to meet new climate standards in Minnesota on behalf of the municipal utilities it serves in the state.

The electric department for Illinois public power utility Rochelle Municipal Utilities is utilizing a 7,970-volt trailer to demonstrate electric safety to the community of Rochelle, Ill.

The City of Newberry, S.C., recently concluded an internship funded by the American Public Power Association’s Demonstration of Energy and Efficiency Developments program, which involved a student from a local technical school learning about and working with fiber optics and advanced metering infrastructure.