Communications and Customer Care

Public power utilities know that the relationship with their customers is paramount. Employees at public power utilities identify customer service as a key component of their job – whether they manage customer service centers or work in the field. As the energy industry evolves, so do customer expectations, and the American Public Power Association offers a variety of resources for utility professionals at all levels to stay ahead of the curve.

Communications and Customer Care
Workforce
Sue Kelly
Communications and Customer Care
Susan Partain
view of the US Capitol building from the Supreme Court
Communications and Customer Care
attendees talking at National Conference
Communications and Customer Care
New Orleans, Louisiana
Communications and Customer Care
Bills and Rates
Communications and Customer Care
Smart Energy Use
Communications and Customer Care
Communications and Customer Care
megaphone
Communications and Customer Care