two utility workers inspect wiring
Workforce
What makes for meaningful employee engagement and what leaders can do to better support and motivate their employees.
sketches of various electric meters
Bills and Rates
What nearly 50 years of studies and programs on dynamic rate designs has taught us about the connection between pricing, technology, and customer behavior.
woman using a light and electronic devices at home
Bills and Rates
How the Snohomish Public Utility District in Washington tested three rate design structures and what it learned in the process.
aerial view of Los Angeles
Customer Service
A look at how utility programs in Los Angeles have affected its various communities and the strategies to ease the burden on disadvantaged communities amid system change.
Janisse Quinones headshot over angular blue background
Community Engagement
The newly appointed leader of the Los Angeles Department of Water and Power shares her vision for engaging and supporting the community.
detail of seats in a legislative chamber with US flags
Bonds and Financing
A preview into how the upcoming election will mark a shift in key energy committee leaders and what areas will be of focus in the next Congress, no matter the outcome.