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Community Engagement
For Hispanic Heritage Month, Julio Torrado, the Director of Human Resources and Communications at Florida public power utility KEYS Energy Services, returned to his alma mater, Key West High School, to speak with students, sharing his life story and detailing career opportunities at the utility.
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Community Engagement
David Tichinel, Utilities Manager for the City of Clintonville, Wisconsin, recently provided details on the city’s new utility building, which houses both water and electric staff and opened in March 2025.
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Community Engagement
In a recent interview with APPA, Terry Wimberley, President and CEO of Tennessee’s Paris Board of Public Utilities, the public power utility for Paris, Tennessee, details the wide range of projects underway at the utility including rebuilding a substation. He also discusses how Paris BPU’s Customer Academy has proven to be an effective way to engage with its customers.
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Generation
Plans were unveiled on Oct. 15 for Project Horizon, a two-gigawatt artificial intelligence campus in West Texas.
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Generation
Kentucky public power utility Frankfort Plant Board is seeking proposals to meet all capacity and energy requirements associated with its retail load beginning June 1, 2029.
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Customer Service
For water and electric utilities, it is critical to communicate with customers about potential leaks, rate changes and outages. Speed and clarity are essential to ensuring water is not wasted and customers know about outages. This boosts customer satisfaction. The use of texting by the City of Bryan, Texas, and Bryan Texas Utilities has yielded a wide range of benefits.