The Los Angeles Department of Water and Power (LADWP) has been recognized for demonstrating unique leadership in efforts to advance diversity, equity and inclusion (DEI) principles and programs.
Whether driven by a profit motive or another agenda, entities dishing out lies and deceptive messages require utilities to build strong ongoing relationships with their communities to ameliorate the damage.
As rising costs have forced utilities to add fuel adjustment fees to utility bills, they are ramping up efforts to educate customers about how utilities manage volatile prices and assistance programs.
Five communication best practices for delivering critical messages to customers and other stakeholders.
For the past three-and-a-half decades, the American Public Power Association and our members have celebrated Public Power Week during the first full week of October. It is a time to highlight the unique attributes and benefits of not-for-profit, community-owned electric utilities. During Public