Customer Service
Customers seeking new or upgraded electrical services from the Imperial Irrigation District’s Energy Department are now able to complete and submit applications and follow the status of their projects over IID’s new online Customer Project Application Portal, the California public power utility recently announced.
Distributed Energy Resources
The U.S. Department of Energy and the U.S. Department of Health and Human Services have launched the pilot of a tool that connects families to solar energy through HHS’s Low-Income Home Energy Assistance Program.
Customer Service
Power outages, wildfires, rooftop solar systems, and demand response programs create a need for utilities to communicate with customers quickly and clearly. Utilizing omnichannel communication systems can help ensure customers stay in the know and also help utilities respond to the many outage-related calls and emails from customers.
Distributed Energy Resources
In a new analysis, researchers at the National Renewable Energy Laboratory argue that the creation of Interregional Renewable Energy Zones could represent “some of the low-hanging fruit on the path to decarbonizing the nation’s electricity sector.”
Generation
New Fortress Energy Inc. on March 18 said that it has sold emergency power plants it constructed on behalf of the U.S. Army Corps of Engineers in San Juan and Palo Seco, Puerto Rico, to the Puerto Rico Electric Power Authority for $373 million in cash, subject to certain items and conditions.