Bring your list of hot topics and priorities in customer service to this lively discussion with your utility peers. Swap strategies and brainstorm potential solutions to mutual challenges.

Join your fellow communicators for a rapid-fire Q&A and brainstorming session to tackle your common challenges. Submit topics in advance to be sure you take home ideas you can try out right away.

Video is one of the most effective ways to make the public power story feel personal, whether you’re highlighting safety, reliability, community events, energy efficiency, or new utility programs. In this hands-on session, you’ll leave with a “grab-and-go” approach for planning, shooting, and...

Your utility’s voice needs to work everywhere — on your website, social media, and emails — and maintain consistency whether attributed to an executive or subject matter experts. Dig into how public power communicators define tone, maintain consistency, and decide when it’s appropriate to be...

Gather with your utility communications peers to discuss the latest opportunities and best practices in your work, including tips for mobilizing utility advocates, keeping internal communications effective and engaging, and what measurement and metrics offer meaningful insight.

Community engagement can be one of your biggest reputation builders — but only if attending community events and ongoing outreach efforts match your team’s time, budget, and capacity with measurable impact. Review ready-to-use ways to measure success, discuss how to identify the right topics to...