How you communicate directly impacts your credibility, influence, and leadership effectiveness. Whether you’re presenting to city council, briefing a utility board, speaking with customers, or sharing updates with your team, your ability to communicate clearly and confidently matters. In this...

When a crisis strikes, leaders are expected to respond with speed, clarity, and confidence—often in highly charged situations where instincts can work against effective communication. In today’s fast moving media environment, successful crisis communications requires a strategic approach focused on...

Data centers can be a powerful engine for economic growth, but their development can also create significant challenges for utilities and communities. Gain clarity on some misconceptions about the rapidly evolving data center landscape and what's driving increased demand across the country. Learn...

Welcome Teresa Broyles-Aplin, President and CEO, Nashville Electric Service CEO Address Scott Corwin, President and CEO, American Public Power Association Honoring Our Colleagues: Smart Energy Providers and Public Power Customer Satisfaction Awards Applaud excellence in energy efficiency and...

Honoring Our Colleagues: Key Account and Advanced Key Account Certificate Program Graduates Congratulate the newest graduates from the APPA Academy's Key Accounts and Advanced Key Accounts Certificate Programs. The Customer Conversation: Tips from the Front Lines How do utilities communicate clearly...