Honoring Our Colleagues: Excellence in Public Power Communications Celebrate winners of the Excellence in Public Power Communications awards, including the audience choice video award. Breaking Through: My Journey to Becoming the First Female NFL Official Sarah Thomas is a woman of many firsts—she...

Learn what experienced key accounts representatives are doing to navigate common challenges in today’s evolving landscape. Hear which strategies have driven success in their utilities, and gain candid lessons and practical insights into what’s worked, what hasn’t, and what makes sense for your key...

Dissect why key account programs often fail, highlighting common issues related to strategy, clarity, prioritization, relationships, and follow-through. Get practical guidance and tools to help you strengthen your approach, operate your program more strategically, and build stronger, more effective...

Find out how utilities are using smart rate design and pricing strategies for large loads to improve reliability, guide growth, and influence customer behavior — while remaining fair, simple, and competitive. Learn about tools to help you communicate the value of your rates, avoid under recovery and...

Being a key accounts representative means serving as your utility’s trusted ambassador. Gain practical guidance and tips for how to represent your organization with confidence, professionalism, and strong business etiquette when engaging with your clients.

As data centers and advanced manufacturing drive unprecedented demand for power, success depends on how effectively utilities and customers work together from first inquiry through energization and long-term operations. Gain perspective on what data center teams value most in a utility partner, from...