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Disaster Response and Mutual Aid
On the evening of Saturday, September 9, 2017, into Sunday, September 10, 2017, Hurricane Irma, a category 4 hurricane with sustained winds in excess of 120 miles per hour, and...
Electricity Markets
When the Federal Power Act passed in 1935, Congress thought it had established and enshrined a clear division of jurisdiction between the federal government and the states for the emerging...
Community Engagement
Public power utilities provide affordable, reliable electricity to the customers they serve. These community-owned utilities are not beholden to any shareholders and are driven only by the mission to serve...
Bills and Rates
From offering multiple and accessible payment options to automating call management, managing prepaid customers takes much planning. While prepaid customers are a challenge and costly to manage, understanding their profile...
Security
Struggling to find trained cybersecurity personnel? Find help — refer to our Managed Cybersecurity Service Providers for Electric Utilities guide. Due diligence is advised as you apply this report to...
Safety
Success, in many aspects, is a result of repetition and consistency. Take fitness for example. After going on a monthly run, you may be out of breath, worn out, and...