Powering Strong Communities

Customer Service

Public power utilities know that the relationship with their customers is paramount. Employees at public power utilities identify customer service as a key component of their job – whether they manage customer service centers or work in the field. As the energy industry evolves, so do customer expectations, and the American Public Power Association offers a variety of resources for utility professionals at all levels to stay ahead of the curve.

Public Power Week 2024
Customer Service
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Customer Service
To help raise awareness of public power in your community, we encourage you to join...
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Customer Service
Public Power Customer Satisfaction Awards An affordable, effective way to gauge your customers’ satisfaction. Take...
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Customer Service
Learn how to position your utility to succeed in a sellout evaluation.