Customer Service

Public power utilities know that the relationship with their customers is paramount. Employees at public power utilities identify customer service as a key component of their job – whether they manage customer service centers or work in the field. As the energy industry evolves, so do customer expectations, and the American Public Power Association offers a variety of resources for utility professionals at all levels to stay ahead of the curve.

Bills and Rates
John Godfrey
Customer Service
Paul Ciampoli
Customer Service
Peter Maloney
Customer Service
Betsy Loeff
2021 APPA National Conference
Customer Service
Orlando, Florida