Customer Service

Public power utilities know that the relationship with their customers is paramount. Employees at public power utilities identify customer service as a key component of their job – whether they manage customer service centers or work in the field. As the energy industry evolves, so do customer expectations, and the American Public Power Association offers a variety of resources for utility professionals at all levels to stay ahead of the curve.

Customer Service
Community Engagement
Energy Storage
Susan Partain
Customer Service
Betsy Loeff
Bills and Rates
John Godfrey
Customer Connections Conference
Customer Service
Scottsdale, Arizona