Public power utilities know that the relationship with their customers is paramount. Employees at public power utilities identify customer service as a key component of their job – whether they manage customer service centers or work in the field. As the energy industry evolves, so do customer

Electricity services, such as transmission or generation capacity, can be bought and sold through centralized power supply markets operated by regional transmission organizations (RTOs). APPA participates in FERC dockets, conducts studies, and advocates for reforms to promote competitive and fair

Keeping the lights on is the number one priority for electric utilities and the challenge is greater than ever with everything from weather related outages to cyber threats. Public power utilities maintain a high level of reliability in the industry, and their customers benefit from less time in the

Not-for-profit public power utilities offer competitive electricity rates to customers. We help utilities stay informed about rate design trends.

Learn how public power bands together to mitigate the impact of major storms on utilities across the country.

Public power utilities can be affected by federal, state, and local environmental regulations. The American Public Power Association relays and analyzes the latest developments on relevant environmental regulations under the Clean Air Act, Clean Water Act, Endangered Species Act, and the Resource