The Operational Excellence Behind Customer Satisfaction

How does strong operational discipline lead to exceptional customer experiences? Shrewsbury Electric & Cable Operations recently earned a Gold Public Power Customer Satisfaction Award, with approval ratings above 95% across key areas like reliability, outage response, communication, and innovation...
June 30, 2026

Tax Policy and Challenges in Modernizing the Grid

Get a clear overview of recent federal tax credit developments — such as zero‑emission and clean energy incentives — and the practical requirements that come with them, including prevailing wage and apprenticeship rules. Discuss what public power utilities need to know to stay compliant, access...
June 30, 2026

The Current State of Nuclear Energy

Get a comparative overview of the small modular reactor and other advanced nuclear technologies in various stages of development and deployment across the globe. Learn about the major types of advanced nuclear technologies, including the advantages and challenges of each design and where they stand...
June 30, 2026

Storm Hardening with Spacer Cable: Improving Resilience and Reliability

A severe ice storm in December 2008 exposed significant vulnerabilities in New England’s overhead distribution systems, leading to extended outages and difficult restoration efforts. In response, the Littleton Electric Light and Water Departments invested in targeted system hardening, including the...
June 30, 2026