Customer Service
College Station Utilities, which serves College Station community members, has seen higher customer satisfaction since implementing text messaging.

Leveraging Power and Natural Gas Prepays

Gain insight into power prepays, including what they can encompass, when you should consider them, and what else to know to take full advantage of these opportunities for your members. 

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Fred D. Clark Headshot
Fred Clark
President/CEO | Energy Southeast
Michael Gehring
Michael Gehring
Director of Portfolio Management | The Energy Authority
Chris Lover Headshot
Chris Lover
Managing Director | PFM Financial Advisors LLC
Joseph Natoli
Managing Director, Global Banking & Markets, Investment Banking | Goldman Sachs & Co. LLC

Transmission Outlook in the Face of Demand Growth, Reliability Concerns, & Wind/Solar Adds

Generating assets aren’t the only thing being built — there are also numerous transmission projects in the works. Take a look at the outlook for these projects both across the country and in each region, including the expected economic impact for JAAs, utilities, and individual customers. Review what will be built and how transmission costs are expected to change.

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Mason Baker
Mason Baker
Chief Executive Officer | Utah Associated Municipal Power Systems
Mike Peters
Mike Peters
President & CEO | WPPI Energy
Matt Valle
President | NextEra Energy Transmission

A New Era (and Model) for Joint Action — Opportunities to Meet Power Supply of New Members

Utilities are dealing with different challenges, threats, and opportunities in how they serve their communities, and joint action agencies are well-positioned to help members with new services and structures. Review how a panel of JAAs have dealt with changes in the industry and how they connect with members to support them in new ways. Discuss the pros and cons of different aspects of the various JAA models, including the benefits and potential vulnerabilities with full requirements contracts and project-based members.

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Jacob Williams
Jacob Williams
General Manager & CEO | Florida Municipal Power Agency
Mason Baker
Mason Baker
Chief Executive Officer | Utah Associated Municipal Power Systems
Jolene Thompson Headshot
Jolene Thompson
President & CEO | American Municipal Power, Inc.