Customer Service
The Imperial Irrigation District, California’s third largest public power utility, is implementing technological upgrades throughout 2025 that directly benefit customers.
Bills and Rates
Heartland Energy announced that wholesale power rates will remain steady for 2026 -- marking the ninth consecutive year without an increase.
Energy Storage
The Northern California Power Agency (NCPA), on behalf of eight of its member participants, has entered into a 20-year Energy Storage Service Agreement (ESSA) with Aypa Power for the Trolley Battery Energy Storage System (Trolley BESS) in San Bernardino County, Calif.
Customer Service
Thirty-three individuals have completed the APPA Academy’s Key Accounts Certificate Program in the past year. The graduates were honored during APPA’s annual Customer Connections Conference in Salt Lake City, Utah.
Generation
Tech companies are starting to recognize that they can’t just arrive in a community and expect utilities “to solve their problems” as it relates to the development of data centers, said Mike Dammer, Manager of Emerging Technology at Florida public power utility Lakeland Electric.
Electricity Markets
An analysis by the Lawrence Berkeley National Laboratory has found that state-level load growth in recent years (through 2024) has tended to reduce average retail electricity prices.