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Community Engagement
While they might not be as high-profile as the Wall Street mergers and acquisitions that make the headlines — or provide fodder for binge-worthy legal dramas on streaming services — Main Street has had its share of takeover attempts for community-owned electric utilities run by the local (or
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Community Engagement
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Bills and Rates
Keeping electricity costs low is a priority for public power. Nationwide, the average residential customer served by public power pays 11.8 cents per kilowatt-hour, compared to 11.9 cents for cooperative utilities and 13.5 cents for customers served by investor-owned utilities. For the average U.S
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Customer Service
It is a best practice for every public power utility to conduct a periodic valuation of its services and assets, even when the skies are blue and there is no threat of a potential sale looming. A valuation usually underscores the core benefits of public power — competitive retail rates, a track
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Community Engagement
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Customer Service
Winning a big business deal is like hitting a home run — exciting, but rare. For utilities that focus on maintaining relationships with key accounts, the winning strategy is to keep these connections strong using both traditional and new approaches. Utilities’ efforts to retain these top accounts