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Disaster Response and Mutual Aid
Benjamin Franklin once said, “By failing to prepare, you are preparing to fail.” Although he was not specifically talking about how electric utilities prepare for hurricanes, tornados, ice storms, and...
Customer Service
Learn how to position your utility to succeed in a sellout evaluation.
Learn about the latest developments and most significant issues facing public power utilities at the federal, state and local levels, including an in-depth review of 5G. Hear how public power utilities of all sizes are successfully negotiating agreements and managing wireless attachments.
Customer Service
Public Power Customer Satisfaction Awards An affordable, effective way to gauge your customers’ satisfaction. Take the guesswork out of the customer-satisfaction equation and gain national recognition for your utility’s customer...
Disaster Response and Mutual Aid
The Restoration Best Practices Guidebook is a collection of tips and practices for utilities and other entities involved in either requesting or responding to mutual aid, or otherwise working on...
Workforce
The Public Power Lineworker Hourly Wage Estimator is an easy-to-use tool to determine where your pay falls relative to the average hourly rate for public power utilities in your region...
Workforce
When it comes to lineworkers, public power utilities need to be able to assess if they’re paying competitively. Utilities paying less than competitive wages have a higher risk of losing...