Workforce
In order to build the workforce of our future, supporting students through academic scholarships, research projects, internships and mentorships is important to Silicon Valley Power, the City of Santa Clara’s...
Security
This series of videos describes key cybersecurity concepts for public power utilities. Utilities are welcome to share these videos with staff, third party service providers, and customers to help build...
Electricity Markets
Almost 50,000 megawatts of new capacity began operating in the United States in 2016 and 2017. These new resources were developed by everyone from traditional vertically-integrated utilities and merchant developers...
Security
Anatomy of a cyber attack Reconnaissance – The threat actor uses the internet, social media, or other tools to discover likely courses of attack. Weaponization – Code and other tactics, techniques, and procedures are found or developed to exploit the target’s vulnerabilities. Delivery – Weaponized
Disaster Response and Mutual Aid
Benjamin Franklin once said, “By failing to prepare, you are preparing to fail.” Although he was not specifically talking about how electric utilities prepare for hurricanes, tornados, ice storms, and...
Customer Service
Learn how to position your utility to succeed in a sellout evaluation.