Opening General Session

Welcome CEO Address Recognition of Conference Planning Officers Disruptive Tech: The Unrecognizable New World of Tech and Culture AI, blockchain, self-driving cars, wearable tech, Internet of Things, delivery drones, the quantified self, augmented reality, Alexa/Siri/Google Home: the tech of our...
September 14, 2026

Top 10 Customer Superpowers

Your customer portal works at 2 AM, when your lobby doesn't. Join Kissimmee Utility Authority and VertexOne for a countdown of the Top 10 customer superpowers that self-service unlocks, from paying a bill at midnight to reporting an outage without ever picking up the phone.
October 26, 2026

Ensuring Your Utility Presents a Consistent Voice

Your utility’s voice needs to work everywhere — on your website, social media, and emails — and maintain consistency whether attributed to an executive or subject matter experts. Dig into how public power communicators define tone, maintain consistency, and decide when it’s appropriate to be...
October 27, 2026
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Reliability

Large Load Planning & Strategy Virtual Summit

As large load demand accelerates, this three-day summit helps public power utilities navigate critical decisions with confidence — balancing growth, risk, and community impact.
November 3 - 5, 2026
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Reliability

NCPA Letter Asks California Governor to Sign Wildfire Mitigation Bill

The Northern California Power Agency recently submitted a letter requesting California Gov. Gavin Newsom’s signature on Senate Bill 1370, which streamlines California's wildfire mitigation by consolidating project reviews into an expedited process.
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Security

FERC Approves NERC Reliability Standard for Physical Security

The Federal Energy Regulatory Commission recently approved a North American Electric Reliability Corporation Reliability Standard that will update protections for electric infrastructure that could be vulnerable to a physical attack.
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Generation

Shell Energy North America to Buy 169 MW Natural Gas-Fired Plant in PJM

Shell Energy North America (US), L.P. (SENA), a subsidiary of Shell plc, has signed an agreement under which it will acquire 100% equity in Hunlock Creek Generating LLC, which owns 169 megawatts of natural gas-fired generation capacity in Pennsylvania.
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Customer Service

South Hadley Electric Light Shaves Peak Usage, Lowers Non-Payment Terminations

The use of texting has boosted the ability of Massachusetts public power utility South Hadley Electric Light to connect with its customers.
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Generation

SRP Board Approves Project That Includes Solar Generation, Natural Gas Generation and Energy Storage

The Salt River Project Board of Directors on Sept. 14 approved the development of the Marigold Energy Center to be located in Stanfield, Ariz.