Design effective safety training programs, including how to use the R.E.A.C.H. mode to strengthen engagement and reduce training gaps across the multigenerational workforce.
March 25, 2026
Prepare to interact with customers during challenging or emotionally charged situations, including how to recognize escalating behavior, remain calm under pressure, and safely defuse tension.
March 25, 2026
A template to create a comprehensive emergency action plan for your utility.
March 17, 2026
A report detailing the average electric rates by utility type in each state and across customer classes.
March 3, 2026
This suite of resource documents, developed by APPA's Mutual Aid Committee, is for public power utilities that responded to a call for mutual aid. Utilities can use this set of...
February 12, 2026
Get market context and background information on data centers, considerations and strategies for serving data center customers, and examples of how public power is working to support data centers in...
September 29, 2025
A roundup of examples of how public power is developing, piloting, and connecting with customers on new rate designs.
September 18, 2025
This report gives an overview of the various considerations and aspects of hardening grid infrastructure against extreme weather events. The report also includes five case studies that review how public...
July 30, 2025