A San Diego City Council committee on Sept. 15 signed off on a contract for a consulting firm to examine the feasibility of the California city transitioning to a public power utility.
The Los Angeles Department of Water and Power (LADWP) has been recognized for demonstrating unique leadership in efforts to advance diversity, equity and inclusion (DEI) principles and programs.
Whether driven by a profit motive or another agenda, entities dishing out lies and deceptive messages require utilities to build strong ongoing relationships with their communities to ameliorate the damage.
As rising costs have forced utilities to add fuel adjustment fees to utility bills, they are ramping up efforts to educate customers about how utilities manage volatile prices and assistance programs.
Five communication best practices for delivering critical messages to customers and other stakeholders.