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Customer Service
The Kansas City Board of Public Utilities (BPU) has discovered that texting can help it reach its digitalization goals, as well as improve employee efficiency and customer satisfaction.
wind
Distributed Energy Resources
The Department of the Interior on July 20 said it will hold the first-ever offshore wind energy lease sale in the Gulf of Mexico.
blue light maze
A visual overview of how much electricity cryptocurrency mining uses and tips for how utilities can hedge risks related to this demand.
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Community Engagement
A look at the places that have sold their public power utility in recent decades and what kind of effects the sale has had on customers and the community.
excavator digging underground
What's behind the focus of recent efforts in state legislatures to alter public power's local authority.
red and blue circles
Community Engagement
How community-owned utilities keep public discourse about projects civil and stay focused on what is best for the community.