person using cell phone to text
Customer Service
Five years ago, Imperial Irrigation District (IID) relied primarily on social media to communicate outage information—without a way to reach customers directly. All that changed in 2021 when IID tapped Arcos TextPower, implementing the messaging system in two phases.
pipeline
Reliability
City Utilities of Springfield, Mo., continues to make steady progress on its multiyear initiative to replace aging natural gas distribution mains and services throughout Springfield.
bill
Bills and Rates
The Lakeland City, Florida, Commission recently to decrease the fuel charge for Lakeland Electric customers, effective June 1, 2026.
transmission lines
Environment
Burlington, Vermont, Mayor Emma Mulvaney-Stanak and Burlington Electric Department recently shared Burlington’s Net Zero Energy (NZE) Roadmap update for 2025.
Transmission towers
Reliability
The City of Udall, Kansas, will soon begin receiving electric service through City of Winfield, Kansas, electric infrastructure under a new distribution service agreement, KPP Energy reported in its April 2026 Lightning Round newsletter.
transmission lines
Transmission
The California Independent System Operator Board of Governors recently approved the ISO’s 2025-2026 Transmission Plan, recommending 38 infrastructure projects to accommodate rising electricity demand and support the state’s energy goals.