Power outages, wildfires, rooftop solar systems, and demand response programs create a need for utilities to communicate with customers quickly and clearly. Utilizing omnichannel communication systems can help ensure customers stay in the know and also help utilities respond to the many outage-related calls and emails from customers.

The U.S. Department of Energy on July 16 unveiled a document that outlines a shared vision for vehicle-grid integration, “where electric vehicles are safely and securely connected to, reliably served by, and harmonized with the electric grid,” DOE said.

Platte River Power Authority on July 17 presented the results from two years of technical studies and reports, energy mix modeling and public engagements and presentations showcasing the utility’s path to a noncarbon future.

Omaha Public Power District’s 17-person mutual aid team headed back from Illinois on July 20 after assisting with power restoration from Des Moines to Davenport, Iowa and New Lenox to Homewood, Illinois.

A recently released study evaluates artificial intelligence’s potential in the building sector, focusing on medium office buildings in the U.S.

Regional grid operators in the U.S. on July 19 reported that they were monitoring a global technology outage that impacted a wide range of industries in the U.S. and elsewhere.