Utilizing omnichannel communication systems can help ensure customers stay in the know and also help utilities respond to the many outage-related calls and emails from customers. When Hurricane Florence hit in September 2018, wreaking damage in the Carolinas, Duke Energy sent customers over 7 million messages enabled by Message Broadcast.

The American Public Power Association is seeking rehearing of Federal Energy Regulatory Commission Order No. 1920 on the narrow issue of its decision to exclude public power from the definition of “Relevant State Entities.”

New York Gov. Kathy Hochul on June 12 announced over $5 million is now available for long duration energy storage projects through New York State’s Renewable Optimization and Energy Storage Innovation Program.

The Clean Power Alliance Board of Directors has approved two 20-year power purchase agreements with BHE Renewables, a subsidiary of Berkshire Hathaway Energy.

A comprehensive package of reforms to accelerate the efficient and cost-effective interconnection of new generating resources to the grid was approved June 12 by the California Independent System Operator’s Board of Governors.

Safety for employees at Missouri public power utility Marshall Municipal Utilities “is something we stress day in and day out” and being able to sustain a strong safety record has been achieved thanks to the dedication of its employees, as well as support from the utility’s Board of Public Works, said Jeff Bergstrom, General Manager for the utility, in a recent Q&A with Public Power Current.