Last October, 11 public power utilities launched SmartHours, a program Vermont Public Power Supply Authority built with Bellawatt that gives customers an hourly price for home EV charging – letting EV drivers see tomorrow’s prices, manage their charging, and save. A year in, enrollment is modest...

Utility energy efficiency programs — such as incentives, rebates, and weatherization — remain critical tools for managing peak demand while also enhancing the overall customer experience. Explore how you can leverage data from AMI, GIS, and other sources to gain a clearer understanding of customer...

Utilities invest significant effort in designing programs, yet often lack insight into which customers are ready to participate or what will help them sign up. Explore how utilities of all sizes are using AI to gain customer intelligence to move beyond broad promotion toward smarter, targeted...

Dive right into the top-of-mind issues on energy innovation and adoption, including addressing resource and workforce constraints. Join this peer driven discussion to exchange experiences and strategies that can help your utility move forward in a realistic, sustainable way. Topics include how to...

Nuclear energy is poised to be the backbone of an affordable, reliable, and clean energy system. Small modular nuclear reactors could be valuable assets for utilities to maintain grid reliability and support climate goals. Learn where this tested technology stands and what the utilities pursuing...

As customer expectations rise and utility call centers face increasing volume, artificial intelligence offers a practical path to faster, more accurate service. Get a peek into how public power utilities around the U.S. are leveraging AI-powered tools for functions including call routing, automated...