Public Communications Rapid-Fire Roundtable

Join your fellow communicators for a rapid-fire Q&A and brainstorming session to tackle your common challenges. Submit topics in advance to be sure you take home ideas you can try out right away.
October 27, 2026

Customer Service Roundtable

Bring your list of hot topics and priorities in customer service to this lively discussion with your utility peers. Swap strategies and brainstorm potential solutions to mutual challenges.
October 26, 2026

Energy Innovation & Adoption Roundtable

Dive right into the top-of-mind issues on energy innovation and adoption, including addressing resource and workforce constraints. Join this peer driven discussion to exchange experiences and strategies that can help your utility move forward in a realistic, sustainable way. Topics include how to...
October 26, 2026

Key Accounts Roundtable

Kick off the conference with an interactive peer discussion focused on your most pressing key accounts challenges that sets the stage for a collaborative and engaging conference experience. Exchange insights on managing large loads and navigating rate increases, share effective incentive strategies...
October 26, 2026

Relationship Management with Your Key Accounts

Being a key accounts representative means serving as your utility’s trusted ambassador. Gain practical guidance and tips for how to represent your organization with confidence, professionalism, and strong business etiquette when engaging with your clients.
October 27, 2026

Five Reasons Programs Fail and How to Avoid Them

Dissect why key account programs often fail, highlighting common issues related to strategy, clarity, prioritization, relationships, and follow-through. Get practical guidance and tools to help you strengthen your approach, operate your program more strategically, and build stronger, more effective...
October 26, 2026
transmission towers
Generation

New Nebraska Law Allows Public Power to Negotiate with Big Power Users to Protect Ratepayers

Nebraska Gov. Jim Pillen recently signed legislation that will help preserve current energy production in the state, establish requirements for facilities that want to generate their own power and ensure that customers are not left to foot the bill for the additional usage, Pillen’s office said on June 2.

Opening General Session

Welcome Teresa Broyles-Aplin, President and CEO, Nashville Electric Service CEO Address Scott Corwin, President and CEO, American Public Power Association Honoring Our Colleagues: Smart Energy Providers and Public Power Customer Satisfaction Awards Applaud excellence in energy efficiency and...
October 26, 2026

Closing General Session

Honoring Our Colleagues: Excellence in Public Power Communications Celebrate winners of the Excellence in Public Power Communications awards, including the audience choice video award. Breaking Through: My Journey to Becoming the First Female NFL Official Sarah Thomas is a woman of many firsts—she...
October 28, 2026