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COLUMBUS, Ohio – September 24, 2020 – ARCOS® LLC, the market leader for utility and critical infrastructure resource-management solutions, has signed an agreement to support the MultiSpeak® technology specification, which municipal and co-operative utilities and participating vendors rely on to standardize the exchange of data between software systems that handle things like field work, outage management and distribution operations. ARCOS is now offering utility managers the MultiSpeak interface as part of its resource-management platform. The interface will help utility managers easily take data about a power outage from, for example, NISC’s Outage Management System (OMS), create a work order and assign that order to the closest available crew via ARCOS Mobile Workbench.
If, for instance, a hurricane damaged hundreds of meters, web services available through the MultiSpeak specification could carry XML-formatted data from the utility’s OMS and launch an automated callout for damage assessors via the ARCOS Damage Assessment solution. Once in the field, damage assessors using mobile devices and GIS could send data back to the utility via data packets that would in turn launch a callout for repair crews via the ARCOS Callout and Scheduling Suite.
“MultiSpeak links a utility’s enterprise software systems and eliminates duplication of data entry, and manual processes, to give managers one picture of what’s happening,” says Lisa Steinhart, vice president of Marketing & Product for ARCOS. “By supporting MultiSpeak, we’ve done the upfront work of building a connection between our platform and other software systems before our customers buy ARCOS’s solution.”
The benefit for utility customers is that ARCOS is delivering a pre-defined connection point between its resource-management software and the outage management systems, SCADA systems and work management systems commonly used by many cooperative and municipal utilities.
By adopting the MultiSpeak specification, neither ARCOS nor a utility’s information technology team have to undertake a software services engagement or develop APIs.
“Without this integration, a utility would have to build its own interface between systems or just rely on manual, time-consuming tasks like phone calls, entering and rekeying data and watching minutes slip by that could be better used to restore service,” adds Steinhart.
MultiSpeak is an initiative of the National Rural Electric Cooperative Association, or NRECA.
About ARCOS LLC
ARCOS is a leader in delivering SaaS solutions for managing resources, ensuring accurate, compliant shift scheduling and automatically planning for all types of events. The ARCOS solution reports on the up-to-the-minute location and status of equipment and crews via mobile technology for utilities and other critical infrastructure like airlines, manufacturers and industrial facilities. The ARCOS resource management platform helps organizations save time and money, while improving customer satisfaction and the efficiency, safety and accuracy of operations. Learn about ARCOS resource management software at http://www.arcos-inc.com.
Smart grid technology leader Tantalus Systems Corp. announced today that it has been named as an Export Development Canada (EDC) Cleantech Export Star. Each year, EDC highlights the achievements of leading cleantech companies during their Cleantech Export Week conference. Tantalus was recognized as a proven leader whose technologies and business strategies have succeeded in getting their products beyond Canada’s borders - as one of five clean technology companies that stands out as making a positive impact across North America and the Caribbean Basin.
“Each year, it brings me great pride and gratitude to announce Canada’s Export Stars and Ones to Watch, but this year is particularly impactful. Not only have these Canadian companies proven to be leaders in the fight against climate change, but they’ve also exemplified resiliency and perseverance amid the current economic crisis,” said Dan Mancuso, SVP Financing & Investments, EDC. “Our hope is that these success stories along with the insights and opportunities offered during Cleantech Export Week will both inspire companies and support continued growth within the sector.”
“Our mission-critical technology solutions improve the environment by enabling utilities to reduce their carbon footprint by being more efficient and preparing their distribution grids for the adoption of distributed energy resources in the form of solar panels, electric vehicles and distributed storage,” said Peter Londa, President & CEO of Tantalus Systems. “EDC has been a long-standing partner of Tantalus, enabling us to access the necessary working capital to invest in the growth of our company by recruiting and retaining talented team members and accelerating our R&D initiatives as we strive to help utilities and the communities they serve.”
Read more about how Tantalus has created an environmental solution for the global community.
About Tantalus
Over the past three decades, Tantalus has consistently and creatively developed technology that enhances the safety, reliability and efficiency of public power and electric cooperative utilities across North America and the Caribbean Basin. Tantalus provides mission-critical smart grid solutions that empower utilities to access granular data across the distribution grid to support the multi-directional flow of power from distributed energy resources, proactively engage with their customers and members, improve the resiliency of their grids to mitigate the impact of power outages and realize cost savings by streamlining system operations. Its comprehensive suite of smart grid solutions includes advanced metering infrastructure (AMI), demand-management, power quality data analytics, distribution automation and street lighting control systems. This broad portfolio of solutions is purpose-built to support smart community initiatives essential to both the near-term and long-term success of the utilities Tantalus supports and the communities they serve.