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Customer Service
Nine public power utilities have been recognized by the American Public Power Association with Public Power Customer Satisfaction Awards for providing excellent service to their communities.
Energy Storage
LUMA Energy on Nov. 2 announced the launch of a Customer Battery Energy Sharing initiative, a battery emergency demand response program, to help improve service reliability for customers in Puerto Rico. This pilot program will provide participating solar customers with battery storage systems an
Sixty-seven public power electric utilities and utility organizations earned Excellence in Public Power Communications Awards from the American Public Power Association. The awards were presented this week at APPA’s Customer...
Grid Modernization
Sixty-six public power utilities have earned a Smart Energy Provider designation from the American Public Power Association for demonstrating commitment to and proficiency in energy efficiency, distributed energy resources, and environmental initiatives that support the goal of providing safe, reliable, low-cost, and sustainable electric service.
While the referendum to create a community-owned utility did not pass, the effort brought increased attention to public power and the value it provides to the communities it serves.
Reliability
The City Commission of Lakeland, Fla., on Nov. 6 approved an agreement related to plans by Florida public power utility Lakeland Electric to pursue a pilot microgrid project.
Community Engagement
Voters in Grand Haven, Mich., on Nov. 8 overwhelmingly voted to reject a proposed City Charter amendment that would have dissolved the city’s Grand Haven Board of Light & Power.
Customer Service
When they started using TextPower for outage notifications, utility managers for the City of Gastonia in North Carolina could not foresee the multiple ways in which the service would grow. Gastonia signed on with TextPower about a year ago and went live with its outage notification system, SmartAlerts™, in May 2023.
Grid Modernization
The Biden-Harris Administration on Nov. 14 announced up to $3.9 billion available through the U.S. Department of Energy’s Grid Resilience and Innovation Partnerships Program.
Energy Storage
The Connecticut Municipal Electric Energy Cooperative recently issued a request for proposals seeking bids for the purchase of stand-alone energy storage contracts for five battery energy storage systems.