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Utilismart Corporation is pleased to announce the latest updates for their industry-leading MDM-driven utility analytics solution, SmartMAP. The new software release, scheduled for Q2 2022, will deliver robust data analytics to improve grid visibility. The new features will help utilities across North America advance their digital transformation journey.
Today's distribution utilities are faced with an ever-increasing mix of Distribution Energy Resources (DERs). In addition, new electrification trends bring significant loads such as Electrical Vehicles (EVs), which put pressure on ageing infrastructure and affect system resilience and reliability. With each new technology comes more data that can help improve system visibility and flexibility and support impact analysis studies. SmartMAP provides advanced system visibility and planning capabilities, allowing utilities to expand their distribution systems using augmented analytics.
Enhanced Grid Visibility
The latest SmartMAP update will provide the capability to detect the existence of EVs across the distribution system and analyze the impact they make on distribution system assets. A growing concern for many utilities is how to manage distribution transformers overloaded due to the increased adoption of DERs and EVs and how to minimize the cost and impact of premature asset failures. "SmartMAP provides distribution system visualization and data analytics required for proactive system and asset management," said VP of Business Development and Innovation, Miroslav Karlicic. "Utility engineers can now utilize data analytics, in near real-time, to assess the impact of their decisions and build better, flexible, 21st-century digital grids," adds Karlicic.
Grid visibility improves system reliability and extends the life of assets.
SmartMAP provides distribution utilities with grid analytics that help them mitigate against system failures that could lead to outages. SmartMAP's data analytics engine creates insights enabling distribution transformer loading and voltage visibility. The data-driven decisions enabled by SmartMAP increase the life of distribution transformers and reduce the likelihood of power outages and related costs. "Our motto at Utilismart is to turn data into decisions." SmartMAP converts data into decisions, enabling better and timely decisions," notes Karlicic.
SmartMAP is a powerful and cost-effective utility analytics solution. With its interactive dashboard, distribution utilities can gain essential insights from the grid to manage their day-to-day operations better and create operational efficiencies. To learn more about how you can reduce operating costs, improve system visibility, optimize grid performance, and increase operational efficiencies, visit: www.utilismartcorp.com.
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Utilismart Corporation Media Related Inquiries
Inside Sales and Marketing Manager
Zoe van Niekerk
+1 226 927 2460
zniekerk@utilismartcorp.com
About Utilismart Corporation
Utilismart Corporation is a dynamic company with a portfolio of solutions that facilitates digital utility transformation. Its digital utility platform empowers 21st-century utilities to unlock smart grid technologies, enabling them to make real-time decisions, maximizing operational efficiencies, reliability, and flexibility of their services. It helps distribution utilities gain abilities and efficiencies in meter data management, process automation, outage management, engineering analysis, billing, asset management, customer engagement, grid visualization, rate analysis, and more. Utilismart prides itself on having an unequalled track record of successfully delivering data-enabled solutions for over 20 years. Utilismart is an industry leader, providing cloud-based Meter Data Management (MDM) solutions and data services to over 140 Utilities, Municipalities, Industrial, Commercial and Residential customers across Canada and United States. The company prides itself on being a solutions-driven team that acts as our customers' technical eyes and hands, combining a wealth of industry knowledge and cutting-edge technical experience to create software solutions that drive results. To learn how you can turn data into decisions, please visit www.utilismartcorp.com
COLUMBUS, Ohio – November 17, 2021 – ARCOS® is implementing its Software-as-a-Service ARCOS Callout® and Scheduling solution at the City of Ocala, Florida’s Ocala Electric Utility to improve the speed and accountability by which the central Florida utility calls out its line workers and apprentices for emergency restoration work after business hours. OEU wanted a system that would improve the transparency of callouts and provide forensic capability should grievances arise.
“This agenda item supports the [City of Ocala] Council’s strategic goal of operational excellence,” says Marvin Ayala, director of Ocala Electric Utility. “The ARCOS callout system will improve system reliability, customer satisfaction and transparency for both field employees and supervisors.”
Other software systems limit the number of simultaneous calls that managers and dispatchers can make. When a utility faces an emergency and must mobilize multiple crews at once, limits imposed by other systems create a bottleneck. ARCOS enables managers to call all the resources they need at once.
According to Ayala, before ARCOS, OEU relied on software that struggled to support the utility’s union rules for callout and could not launch callouts for more than two line workers at once. Compounding the challenges, says Ayala, was the fact that the other system could not generate reports to verify whether a line worker or apprentice had received a callout, failed to answer or was skipped.
By relying on an advanced algorithm, the ARCOS Callout and Scheduling system can mirror exactly any number of workplace agreements that electric utilities put in place with their workers. This enables the system to call out workers according to seniority, availability and match the appropriate level of skill required for any situation. With the ARCOS mobile application, OEU managers can launch a callout at any time and crews can view details about the call and accept or decline through the app, by phone or via text. The ARCOS callout platform also reports on any actions related to a callout, so managers and crews can retrace and analyze actions. This, in turn, ensures an equitable distribution of callouts for line workers and eliminates any grievances related to the way in which OEU launches a callout.
“With the ARCOS mobile application, supervisors can check the availability of resources to see who’s available and adjust on-call schedules,” adds Ayala. “With ARCOS, we can call multiple linemen and apprentices simultaneously, which helps with reliability and getting the lights back on.”
OEU is located 80 miles northwest of Orlando and serves approximately 54,000 customers.
About ARCOS LLC
ARCOS is a leader in delivering SaaS solutions for managing resources, ensuring accurate, compliant shift scheduling and automatic planning for all types of events. The ARCOS solution reports on the up-to-the-minute location and status of equipment and crews via mobile technology for utilities and other critical infrastructure like airlines, manufacturers and industrial facilities. The ARCOS resource management platform helps organizations save time and money, while improving customer satisfaction and the efficiency, safety and accuracy of operations. Learn about ARCOS resource management software at http://www.arcos-inc.com.