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Harris Utilities offers a complete suite of integrated software solutions designed to optimize operations, improve customer service, and increase efficiency for utilities, cities, and local governments. With over 30 years of experience, we deliver advanced solutions that help utilities manage everything from billing and customer engagement to field service operations and data analytics.

Our solutions include:

• Customer Information System (CIS): Simplifies billing, account management, and customer communication.
• Outage Management System (OMS): Provides real-time outage tracking and faster response times.
• Meter Data Management System (MDMS): Manages and analyzes meter data for smarter decision-making.
• Data Intelligence: Leverages advanced analytics and AI to deliver actionable insights and predictive capabilities that improve operational efficiency.
• Customer Engagement (CE): Empowers customers with self-service options and mobile tools.
• Kiosk Solutions: Convenient in-person payment options for improved customer access.
• Workforce Management: Optimizes field service operations with scheduling, dispatch, and real-time tracking.

At Harris Utilities, we help utilities leverage the power of data, AI, and integrated solutions to meet today’s challenges and prepare for the future.