grid
Customer Service
Utilizing omnichannel communication systems can help ensure customers stay in the know and also help utilities respond to the many outage-related calls and emails from customers. When Hurricane Florence hit in September 2018, wreaking damage in the Carolinas, Duke Energy sent customers over 7 million messages enabled by Message Broadcast.
grid
Electricity Markets
California public power utility Alameda Municipal Power announced the departure of General Manager Nicolas Procos to pursue a new opportunity after nearly seven years with the city.
nuke
Generation
The White House on May 29 announced the creation of a Nuclear Power Project Management and Delivery working group to help identify opportunities to proactively mitigate sources of cost and schedule overrun risk.
town
Community Engagement
Nebraska public power utility Omaha Public Power District on June 6 will host the first of two pilot community resource fairs. The fairs are designed to be a one-stop shop for customers where they can learn about the community services available to them. Customers will be able to visit a variety of informational stations, including OPPD’s.
storage
Energy Storage
ArcLight Capital Partners and Elevate Renewables on May 29 announced a battery storage infrastructure project at the Arthur Kill Power Station in Staten Island, N.Y. The 15 MW/60 MWh distribution-level project will help provide more renewable power by replacing existing generation planned to retire in 2025.
grid
Electricity Markets
The Long Island Power Authority has issued a request for proposals seeking services for its electrical transmission and distribution system, including, among other functions, day-to-day operations and maintenance, emergency preparedness and response, customer service, billing and collection, and meter reading.
cyber
Security
The American Public Power Association, the National Rural Electric Cooperative Association, and the Edison Electric Institute asked the Cybersecurity and Infrastructure Security Agency to extend by 30 days the comment period on a proposed rule that would require some critical infrastructure operators to report covered cybersecurity incidents and ransomware payments to CISA.
grid
Grid Modernization
Governor Kathy Hochul on April 5 announced $3.5 million in technical assistance funding is now available to support the development of electric grid modernization project proposals through the state’s Grid Modernization Program.
plant
Generation
The Lower Colorado River Authority recently announced plans to double the energy production from the new peaker plant it is building in Central Texas by adding a second generating unit. Each of the units can supply up to 190 megawatts of dispatchable power to the grid.
grid
Grid Modernization
Michigan public power utility Traverse City Light and Power on April 3 held a community event focused on building electrification. TCLP also invited its community to engage in a comprehensive electrification survey.