Virtual Education and Training

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Stay on top of the trends and ahead of the curve with virtual education offerings from the APPA Academy. Programs range from online courses and virtual events that allow you to interact with other attendees, to on-demand resources that let you learn on your own schedule.

Virtual Meetings

All the breadth and depth of information and networking from an in-person meeting, from the comfort and safety of your home or office. These virtual events allow you to learn and interact with your peers in real time.


Joint Action Virtual Conference
February 4 – 5
Hear from the experts, catch up with colleagues and friends, and share your perspectives on the new and evolving challenges facing joint action agencies and public power utilities.


Engineering & Operations Virtual Conference
March 23 - 24
Join the national network of public power professionals charged with designing, developing, and maintaining the nation's electric system to learn about critical topics in: environmental; grid modernization; innovation; safety; security; supply management system planning; and transmission & distribution.

Online Courses

Instructor-led courses let you take in-depth training through an interactive series of online classes, a downloadable workbook, and group discussions with your peers.


Basic Cost of Service and Key Financial Concepts
One online class on December 3  
Explore the ins and outs of cost of service—from basic concepts to leveraging data for decision making. Learn how to determine revenue requirements and key financial targets and relate them to cost of service. Find out how to develop a long-term rate plan and use financial targets to determine customer rates, borrowing needs, and capital improvements.


Public Utility Accounting
Four online classes over 2 weeks, January 12-21
This foundational course is designed around the Federal Energy Regulatory Commission (FERC) Uniform System of Accounts (USoA), covering every relevant FERC account. Designed for those who are new to public utility accounting or unfamiliar with the FERC accounting structure and utility staff who are interested in understanding how accounting processes impact employees and various utility operational areas. Earn 12 CPEs by participating.


Designing Efficiency Programs to Serve Your Customers
One online class on February 3  
Learn how to design energy efficiency programs that achieve your utility’s strategic goals while serving your customers. Learn how to define and target specific customer markets and deliver the value that customers expect. Integrate Design Thinking exercises and other tools to generate ideas and insights to inform program design. Integrate Design Thinking exercises and other program planning tools to generate ideas and insights to inform program design. Receive practical tools that you can leverage immediately.


Innovations in Energy Efficiency and Distributed Energy Resources
One online class on February 10 
Learn about industry trends in energy efficiency, including the rise of artificial intelligence and connected devices. Learn the benefits of distributed energy resources (DER) and key opportunities for municipal utilities to improve customer service, increase reliability, and reduce costs through a range of DER activities.


Cost of Service Workshop: Implementation and Applications
Two online classes over 2 weeks, February 2 and 9
Explore the ins and outs of cost-of-service—from key concepts to the nuts and bolts of working through a cost-of-service analysis. Learn how to apply COS and rate design principles and processes and review case studies. Work through the step-by-step process of putting an electric COS study together and review how to develop a fully functional and unbundled COS sample model.

On-demand training combines videos, downloadable course materials, and progressive testing to bring you in-depth training on your own timeframe.


Key Accounts Certificate Program
Whether you plan to start a utility key accounts program or want to take your current pro­gram to the next level, this curriculum provides the skills, knowledge, and tools for success.


With minimal time commitments, webinars allow you to learn from the best without leaving your office. Hear from industry experts and ask questions during the live webinar.

064-capitol_1751302.png 2020 Elections: What Happened and What It Means for Next Year’s Policy Agenda
November 19 | 2 – 3 p.m. Eastern

Discuss election results and what they mean for the federal policy agenda in 2021. Learn what drove the results and what issues are likely to be addressed in Congress and by the White House.

This free webinar is only open to APPA member utilities, Joint Action Agencies, and State Association members.

On-Demand Learning Resources

Hear from industry experts and grow your knowledge at a pace that works for you.


Check out our library of on-demand webinars and recorded events and courses. Each purchase includes access to the recording(s), as well as copies of the presentations or study guides.