Basic Cost of Service and Key Financial Targets

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Registration Fees

Group Discounts

Save money when your organization registers five or more people for the same class or the bundled series. The larger your group, the more you save! Registrations must be submitted on the same order (at the same time) to qualify for the group discount; discounts cannot be retroactively applied to previous orders. 

If you need assistance, contact [email protected].

Cancellations/No-Show/Refunds/Substitutions

All events will be recorded and attendees will automatically receive a copy of the recordings, in case you can’t attend live.

Registrants who cancel in writing at least seven days before the first day of a course are entitled to a refund of their registration fee, minus a $50 cancellation fee. Registrants who cancel after that will not receive a refund, but attendee substitutions will be allowed for this event only. Registrants and no-shows who do not cancel at least seven days before the course start date are responsible for the full registration fee and are not entitled to a refund. 

Cancellation deadlines: 

• Cost of Service and Rate Design Series Virtual Series (both classes): Cancellations must be received on/before July 25:
  • Basic Cost of Service and Key Financial Targets: Cancellations must be received on/before July 25
  • Strategic Rate Design: Trends and Distributed Generation Impacts: Cancellations must be received on/before August 1

Cancellation requests should be made through your My.PublicPower portal, or addressed to: [email protected]

Communication

• 24 hours after registering: You’ll receive a confirmation email within 24 hours of registering, which contains some preliminary information.
• 24 hours before: 
  • You’ll receive your Zoom login link the day before a course (sent from the APPA Academy’s Zoom account <[email protected]>)
  • You’ll also receive a final logistics email 24 hours in advance of a class. 
• If you don’t receive this correspondence, email [email protected].

Course Access and Materials

• Zoom Links: Zoom log in credentials will be sent out 24 hours before the start of the course.
• Course Materials: Attendees will receive access to APPA’s secure online document portal a day before a course, where the eManual will be made available.
• Recordings: Courses will be recorded and can be accessed through APPA’s document portal (within a week of the course), in case you can’t attend the live events. Recordings will be accessible for 90 days after the last session. Note: Continuing education credits can only be issued for attending live sessions.

Earn While You Learn!

Participate in virtual programs to earn Continuing Education Units (CEUs), Professional Development Hours (PDHs) and Continuing Professional Education credits (CPEs).

What educational credits are available?

You can earn the following kinds of continuing education credits for attending live sessions—provided the following requirements are met:

Requirements for Successful Completion

• Attendees are required to attend and participate in 90% of each live session and complete an online evaluation at the end.

• Partial credit cannot be given for partial attendance
• Attendance is monitored by an APPA staff member during the event, through an online report log, and upon review of the post-event evaluation data
• Completion certificates will available within two weeks of the last session in a live event (for those who meet the requirements) through you APPA member portal (access instructions will be provided).
• Virtual sessions are recorded (attendees automatically receive access to recordings within a week of the last session), though continuing education credits can only be given for attending live events. Recordings will be accessible for 90 days after the last session.

Continuing Education Units (CEUs): The American Public Power Association is accredited by the International Association for Continuing Education and Training (IACET) and is authorized to issue the IACET CEU. For information regarding certification status, attendance requirements and obtaining attendee transcripts, contact [email protected] or 202-467-2965. Verify our IACET Accreditation.

Continuing Professional Education (CPE) Credits: The American Public Power Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org. Unless noted, there are no prerequisites for the courses offered and no advance preparation is required. Courses are group-internet based offerings at the basic program level (unless otherwise noted). Credit hours and areas of study for the courses are listed on the individual course pages. For more information regarding administrative policies, such as clarification of requirements, complaints, and refunds, please contact [email protected].

Professional Development Hours (PDHs): The American Public Power Association’s educational practices are consistent with the criteria for awarding Professional Development Hours (PDHs) as established by the National Council of Examiners for Engineering and Surveying (NCEES). Course eligibility and number of PDHs may vary by state.

Format and Log-In Information

These classes will be offered on the Zoom meeting platform. These engaging and practical courses will feature real-time presentation, polling questions, Q&A, and group discussion. 

Communication

• 24 hours after registering: You’ll receive a confirmation email within 24 hours of registering, which contains some preliminary information.
• 24 hours before: 
  • You’ll receive your Zoom login link the day before a course (sent from the APPA Academy’s Zoom account <[email protected]>)
  • You’ll also receive a final logistics email 24 hours in advance of a class. 
• If you don’t receive this correspondence, email [email protected].

Course Access and Materials

• Zoom Links: Zoom log in credentials will be sent out 24 hours before the start of the course.
• Course Materials: Attendees will receive access to APPA’s secure online document portal a day before a course, where the eManual will be made available.
• Recordings: Courses will be recorded and can be accessed through APPA’s document portal (within a week of the course), in case you can’t attend the live events. Recordings will be accessible for 90 days after the last session. Note: Continuing education credits can only be issued for attending live sessions.

New to Zoom?

If you haven't participated in a Zoom meeting before, please download the Zoom web client from the Zoom Download Center. This will enable you to access all of the Zoom tools and functionality vs. using the web version. Then, visit Zoom.us/test to ensure you are able to join a meeting. 

If you are not able to download the Zoom web client, you can still participate via your Internet browser. We recommend using Chrome for the best results. If you use your Internet browser, your functionality may be more limited (for example, you will only be able to see one video feed at a time), and you will need to create a Zoom account. (account creation is a free and straightforward process, but you will want to do this in advance so you do not miss any part of the meeting).

• Internet access: You will need a strong Internet connection to run the Zoom meeting platform. 
• Audio and webcam: You will need to enable computer audio to listen and speak (alternatively a call-in number will be provided) and you will need a webcam to fully engage in the small group breakout exercises and discussions.

Privacy and Security

The American Public Power Association takes your privacy and security very seriously. For this reason, we have put the following security measures in place for this course:

• A random Meeting ID
• Password-protected
• Enabled waiting room to screen meeting participants
• Restricted screen sharing to hosts only

Code of Conduct

Participants agree to abide by the APPA Code of Conduct. If participants engage in unacceptable behavior as outlined in the code, the Association may take any action it deems appropriate, including but not limited to, expulsion from the current and future meetings, with no warning or refund.

Questions?

• Registration/Billing: [email protected]
• Schedule/Content/Accreditation: [email protected]