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Utilities face several challenges as they address an increasing number of outages. About 83% of major U.S. power outages between 2000 and 2021 were driven by weather-related events, according to Climate Central. As customers grapple with these rising power interruptions, 65% report that they’re frustrated with utilities’ impersonal communications. However, utilities can now address this communications challenge by taking advantage of AI. Rather than simply reacting to outages as they happen, power providers can embrace intelligent, customized, and proactive messaging that humanizes these crises for their customers.
Oregon public power utilities Emerald PUD and the Eugene Water and Electric Board, along with Oregon electric cooperative Lane Electric, have been collaborating to develop simple, common terminology related to wildfires. The three utilities are looking to reduce public confusion during fire weather events.
Texas public power utility New Braunfels Utilities has appointed Jessica Williams as its new Chief Financial Officer (CFO), effective Aug. 11, 2025.
The Bonneville Power Administration's third quarter financial report indicates the agency's fiscal position remains positive.
The New York Power Authority on Aug. 14 announced that it has achieved a coveted international certification, meeting the new and improved standard of asset management established by the International Organization for Standardization.
In its latest Short-Term Energy Outlook, the U.S. Energy Information Administration forecasts U.S. working natural gas inventories will reach 3,872 billion cubic feet (Bcf) by the end of October, or 2% more than the previous five-year average for that time of year.
New Jersey Gov. Phil Murphy on Aug. 15 signed into law two bills designed to increase public accountability and transparency in decision-making by PJM Interconnection.
The Minnesota Public Utilities Commission on Aug. 14 approved a site permit for the Snowshoe Energy Storage Project, a 150-megawatt stand-alone battery storage facility proposed by Snowshoe BESS LLC.