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Community Engagement
At its annual Energy Connections Conference & Trade Show in Jacksonville, Fla., the Florida Municipal Electric Association (FMEA) on Oct. 28 awarded 19 Florida public power utilities with “Building Strong Communities” awards.
Reliability
Washington State’s Snohomish County PUD recently released a new version of its outage map.
Electricity Markets
The Senate Environment & Public Works (EPW) Committee held a hearing on the nominations of Mitch Graves, Jeff Hagood, Randall Jones, and Arthur Graham to be board members of the Tennessee Valley Authority (TVA).
Electricity Markets
APPA recently released an update of its permitting reform principles outlining its specific objectives in streamlining federal permitting.
Workforce
The City of Austin, Texas, announced on Oct. 27 that Stuart Reilly will be the new General Manager of Austin Energy.
Generation
Florida-based NextEra Energy announced plans with Google to restart the Duane Arnold Energy Center, Iowa’s only nuclear facility, which is located in Palo, near Cedar Rapids.
Reliability
Speaking at a Federal Energy Regulatory Commission technical conference on Oct. 21, Northern California Power Agency General Manager Randy Howard said that the electric utility industry has been working collaboratively when it comes to wildfire mitigation efforts.
Customer Service
For water and electric utilities, it is critical to communicate with customers about potential leaks, rate changes and outages. Speed and clarity are essential to ensuring water is not wasted and customers know about outages. This boosts customer satisfaction. The use of texting by the City of Bryan, Texas, and Bryan Texas Utilities has yielded a wide range of benefits.