Customer Service
Power outages, wildfires, rooftop solar systems, and demand response programs create a need for utilities to communicate with customers quickly and clearly. Utilizing omnichannel communication systems can help ensure customers stay in the know and also help utilities respond to the many outage-related calls and emails from customers.
Distributed Energy Resources
The U.S. Department of Energy issued a Request for Information focused on West Coast offshore wind transmission.
Disaster Response and Mutual Aid
Power restoration efforts in the Virgin Islands and Puerto Rico in the wake of Tropical Storm Ernesto are nearing completion, the Virgin Islands Water & Power Authority and LUMA, which operates and manages the electric power transmission and distribution system in Puerto Rico, said recently.
Customer Service
Public power utilities across the U.S. were recognized by J.D. Power in its U.S. Electric Utility Brand Appeal Index Study.
Disaster Response and Mutual Aid
Staff with the Omaha Public Power District recently shared a post-storm report with the Nebraska public power utility’s Board of Directors that detailed the extensive effort made in response to a storm that knocked out power to more than 221,000 customers.
Distributed Energy Resources
SE Municipal Solar LLC in Nebraska has been selected to move forward to receive nearly $30 million to build eight solar photovoltaic generation facilities totaling 18.72 megawatts. The facilities will be located in the public power communities of Alliance, Gering, Sidney, Imperial, Ansley, Pender, Crete, and Stuart, Nebraska.