Conducting Thorough Incident Investigations

Gain the knowledge and tools necessary to conduct thorough incident investigations, including overseeing effective root cause analyses. Truly understanding the underlying causes of workplace incidents creates the foundation for implementing corrective actions that prevent future occurrences. Walk...
March 29, 2026
transmission towers silhouetted against misty mountain range
Transmission

APPA Responds to DOE’s Accelerating Speed to Power RFI

The American Public Power Association on Nov. 21 submitted comments to the U.S. Department of Energy in response to the DOE’s request for information on accelerating speed to power and winning the artificial intelligence race.
transmission towers in Heartland Energy's service area
Electricity Markets

APPA Submits Comments on Large Load Interconnections with FERC

APPA recently submitted comments to the Federal Energy Regulatory Commission on the Secretary of Energy’s advance notice of rulemaking (ANOPR) on the interconnection of large loads to the interstate transmission system.
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Customer Service

College Station Utilities Increases Customer Satisfaction and Trust by Texting About Outages

College Station Utilities, which serves College Station community members, has seen higher customer satisfaction since implementing text messaging.
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Generation

Vertiv, Caterpillar Announce Energy Optimization Collaboration to Expand End-to-End Power and Cooling Offerings for AI Data Centers

Vertiv and Caterpillar Inc. on Nov. 18 announced the signing of a strategic undertaking to collaborate on advanced energy optimization solutions for data centers.
cyber

Exercise Hosted by Snohomish County PUD Examines Response to Cyber Security Incident that has Grid Impacts

Washington State’s Snohomish County PUD this month hosted the Safe Haven Exercise -– a tabletop exercise that was focused on the response to a cyber security incident that leads to physical impacts to critical electric infrastructure.