Looking for research and development projects made possible through DEED grants and scholarships? Check out the DEED Project Database.
Trying to find information about specific public power utilities? If you are member, check out the Public Power Directory.
Kevin McIntyre, President Trump’s pick to become chairman of the Federal Energy Regulatory Commission, on Sept. 7 underscored the point that FERC’s role does not include choosing fuels for the generation of electricity.
Customers think about their utility more when the power is off than when it is on. When the lights go out, they’re on their phones, scrambling to know what’s happening. In this narrow window of time, utilities have the best chance to impress or frustrate their customers. Communications are put to
From offering multiple and accessible payment options to automating call management, managing prepaid customers takes much planning. While prepaid customers are a challenge and costly to manage, understanding their profile...
Struggling to find trained cybersecurity personnel? Find help — refer to our Managed Cybersecurity Service Providers for Electric Utilities guide. Due diligence is advised as you apply this report to...
October 5, 2017