two power plants interlocking as a puzzle piece
Customer Service
Winning a big business deal is like hitting a home run — exciting, but rare. For utilities that focus on maintaining relationships with key accounts, the winning strategy is to keep these connections strong using both traditional and new approaches. Utilities’ efforts to retain these top accounts
Disaster Response and Mutual Aid
The Restoration Best Practices Guidebook is a collection of tips and practices for utilities and other entities involved in either requesting or responding to mutual aid, or otherwise working on...