The American Public Power Association helps public power utilities prepare for a new era in electricity by providing resources, forums, and training on various energy innovation topics. This includes understanding new and emerging technologies – such as electric vehicles and energy storage – and how
Customer Service
Public power utilities bring many benefits to their communities. At times, communities served by other types of utilities may explore what it would take to form a new public power utility – a process referred to as “municipalization.” The American Public Power Association has resources that may help
What Is Electricity? People use electricity every day — to charge phones, to power computers, to turn on lights, to cook dinner, and to brew that morning cup of coffee. Electricity is the flow of electrical charge. Homes, buildings, and businesses get electricity through an interconnected system
Requesting Meetings It is often difficult to get a meeting with Members of Congress. Don’t be disappointed if you can’t meet with your member directly. Instead, request that your meeting be scheduled with the staff member who handles energy issues. A typical meeting lasts 20-30 minutes. Here are
Many APPA Academy programs qualify for continuing education credits. Certificates of completion (listing applicable credits) are issued after successful event completion is determined. Participants in APPA Academy programs can earn: IACET Continuing Education Units (CEUs): needed by many
Disaster Response and Mutual Aid
Learn about the latest in disaster response across the country. Join the Mutual Aid Network Join more than 2,000 organizations in the public power Mutual Aid Network, to get or give help to other utilities and coordinate with the authorities during widespread power outages. Put a disaster response
If you live in a public power community, it means you own your electric utility and can participate in running it. It means you benefit from affordable energy, better service, and a utility that cares about the overall well-being and growth of your community. Click on any state below to find out if
Overview Courses Register Overview Struggling to keep up with changing customer preferences and new technologies? Get up to speed with the Academy’s Customer Service Management Certificate program. In-person classes are held once a year, at one of our education institutes (winter, spring or fall)