Customer Service
For water and electric utilities, it is critical to communicate with customers about potential leaks, rate changes and outages. Speed and clarity are essential to ensuring water is not wasted and customers know about outages. This boosts customer satisfaction.
Energy Efficiency
How Snohomish County Public Utility District developed a program to reduce summer AC load through planting trees.
Workforce
Pete Wyffels has been named the new general manager of Marshall Municipal Utilities (MMU).
Generation
The Midcontinent ISO announced the second cycle of projects to be evaluated under its Expedited Resource Addition Study (ERAS) process, “reinforcing its commitment to accelerating the addition of critical generation resources across the region,” it said on Dec. 1.
Generation
Technology group Wärtsilä will deliver 27 engines to provide continuous primary power for a new data center under construction in the United States.
Generation
Senator Steve Daines (R-MT) and Representative Dan Newhouse (R-WA) recently sent a letter to Speaker of the House Mike Johnson (R-LA) and House Majority Leader Steve Scalise (R-LA) urging House leaders and the House Energy & Commerce Committee to allow the Senate-passed S. 1020 to proceed on the House suspension calendar as soon as possible.
Bills and Rates
The U.S. Department of Health and Human Services’ Administration for Children and Families in late November released approximately $3.6 billion in regular block grant funding and an additional $100 million in supplemental Infrastructure Investment and Jobs Act funding to states for Low Income Home Energy Assistance Program (LIHEAP) implementation.
Electricity Markets
Energy New England (ENE) on Dec. 1 announced new partnerships with Littleton Water and Light Department in New Hampshire and the Midcoast Regional Redevelopment Authority (MRRA) in Maine.
Reliability
An estimated $381 million in power transmission reliability investments are on the horizon through 2028, according to the latest update of ISO New England’s Regional System Plan Project List.
Reliability
Texas public power utility CPS Energy has completed winter readiness and preparations for the upcoming winter season.