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Communications and Customer Care
Customers are increasingly dependent on their mobile phones and rely on apps and texts for all types of transactions, service reminders and alerts. They expect the same from their electric utility. For utilities, text messaging is highly effective for communicating outage notifications, weather alerts, tree trimming operations, and payment reminders to their customers.
Electricity Markets
The Federal Energy Regulatory Commission on April 18 directed the PJM Interconnection and the New York Independent System Operator to implement tariff changes to ensure their pricing practices for fast-start resources are just and reasonable.
Environment
While it is a bit smaller than many of its amphibian cousins, the Oregon spotted frog, at first glance, looks a lot like a frog you might see hopping across your back yard. But a better place to find this frog, listed as threatened under the Endangered Species Act, might be under the Bonneville Power Administration's high-power transmission lines in the Pacific Northwest.
Electric Vehicles
The American Public Power Association is supporting legislation introduced by Sen. Tom Carper, D-Del., that would provide grant funding for the installation of electric vehicle charging stations and hydrogen fueling infrastructure along designated corridors across the National Highway System.
Disaster Response
Marking the latest example of how the public power community comes together to help one another in times of need through mutual aid, more than a dozen public power utilities that are members of American Municipal Power, Inc. (AMP) sent crews earlier this week to assist the city of Shelby, Ohio, with restoration efforts after the city was hit by a tornado.
Power Sources
Texas public power utility Austin Energy on April 18 said that it has reached an agreement with Southern Power to acquire the Nacogdoches Generating Facility, a wood waste biomass-fueled power plant in East Texas, for $460 million.
Electricity Markets
The New Jersey Board of Public Utilities on April 18 awarded zero emission certificates (ZECs) to the Salem One and Two and Hope Creek nuclear power plants in the state.
Bills and Rates
The U.S. District Court for the Eastern District of Washington in late March denied a motion filed by a group of cryptocurrency miners asking the court to enjoin Grant County PUD No. 2 from implementing an electricity rate class for cryptocurrency miners designed to protect the interests of existing PUD customers.