Powering Strong Communities

PublicPowerX Webinar: Customer Engagement Strategies for Community-Owned Utilities

Learn about effective customer engagement strategies for community-owned utilities and explore practical methods to enhance customer satisfaction.
June 27, 2024
2:00pm - 3:00pm Eastern

Community-owned utilities play a vital role in providing essential services and fostering community well-being. Unlike large investor-owned counterparts, these utilities operate with a distinct focus on local needs, values and accountability. However, they often face unique challenges in engaging customers and maintaining community support.

Delve into effective customer engagement strategies tailored specifically for community-owned utilities. From leveraging local partnerships to implementing innovative communication approaches, explore practical methods to enhance customer satisfaction, promote community involvement, and build engagement with community-owned utilities.


  • Brian Lindamood, VP of Marketing and Content Strategy
  • Mary Malone, Business Development Director

Technology Requirements

  • Zoom Platform: You’ll need a strong internet connection to run the Zoom platform. Visit Zoom.us/test to ensure you can join a meeting. 

  • Audio: We recommend using your computer mic/audio to listen to the webinars (alternatively a call-in number will be provided).

Log-In Credentials and Recordings

  • Zoom Links: Zoom log-in credentials will be sent 24 hours before the start of the webinar and a reminder will go out one hour before the event.

  • Recordings: The webinars will be recorded and will automatically be emailed to attendees within a week after the event.

Can't participate in the live webinar? Register anyway to access the recording!

Following the webinar, we’ll email you a link to the presentation and webinar recording to view at your convenience. 


[email protected]

This is a sponsored educational opportunity.