Public power utilities are generating more AMI data than ever, but turning that data into meaningful customer experience improvements can be a challenge. In this session, we’ll explore how utilities are using AMI data to improve billing accuracy, reduce customer inquiries, and provide greater visibility into energy and water usage. Learn practical approaches to connecting AMI data with CIS and MDM systems, reducing manual effort, and delivering faster, more confident responses to customers, without disrupting existing operations.
Speaker:
- John Herron, Utility Industry Consultant, Hansen Technologies
Technology Requirements:
- Zoom Platform: You’ll need a strong Internet connection to run the Zoom platform. Visit Zoom.us/test to ensure you can join a meeting.
- Audio: We recommend using your computer mic/audio to listen to the webinars (alternatively a call-in number will be provided).
Log-In Credentials and Recordings:
- Zoom Links: Zoom log-in credentials will be sent 24 hours before the start of the webinar and a reminder will go out one hour before the event.
- Recordings: The webinars will be recorded and will automatically be emailed to attendees within a week after the event.
Can't participate in the live webinar? Register anyway to access the recording!
Following the webinar, we’ll email you a link to the presentation and webinar recording to view at your convenience.
Questions?
This is a sponsored educational opportunity.
