Central Service Association

Professional Computer Solutions, LLC (PCS), a wholly owned subsidiary of Central Service Association since Jan 2019, has been serving the utility industry with billing and accounting software solutions since 1981. PCS offers an integrated suite of premier software applications for the utility industry, along with many smart grid interfaces to open third-party applications.

 

Together, CSA and PCS’s excellent customer support personnel know and understand the utility environment and how that encompasses the utility’s support needs. CSA and PCS serve a combined 160+ utilities in 29 states, plus the island of Bermuda, with very little territory overlap. Apart from each company’s individual suite of customer, financial, work management, MDM, and other solutions, specific utility IT resources from each are being made available to the other’s customers to help fill specific needs, along with employee benefits plans. CSA and PCS continue to operate from their respective headquarters, maintaining current or increased staffing and service levels as they build for the future. Combining their resources, CSA and PCS are expanding their product offerings and service areas, opening markets and technologies for both companies and providing some economies of scale to make each company stronger and better able to serve its customers.