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Utilities face several challenges as they address an increasing number of outages. About 83% of major U.S. power outages between 2000 and 2021 were driven by weather-related events, according to Climate Central. As customers grapple with these rising power interruptions, 65% report that they’re frustrated with utilities’ impersonal communications. However, utilities can now address this communications challenge by taking advantage of AI. Rather than simply reacting to outages as they happen, power providers can embrace intelligent, customized, and proactive messaging that humanizes these crises for their customers.
Utilities face several challenges as they address an increasing number of outages. As customers grapple with these rising power interruptions, 65% report that they’re frustrated with utilities’ impersonal communications. However, utilities can now address this communications challenge by taking advantage of AI. Rather than simply reacting to outages as they happen, power providers can embrace intelligent, customized, and proactive messaging that humanizes these crises for their customers.
Open configuration options SPONSORED ADVERTISING FEATURE Utilities face several challenges as they address an increasing number of outages. About 83% of major U.S. power outages between 2000 and 2021 were driven by weather-related events, according to Climate Central. As customers grapple with these
To help advance Pasadena’s clean energy goals and enhance grid resilience, Pasadena Water and Power (PWP), a department of the City of Pasadena, California, has been awarded grants supporting the ongoing deployment of emerging technologies to accelerate the City’s clean energy transition.
The Electric Reliability Council of Texas on April 15 filed a preliminary Long-Term Load Forecast for the years 2026–2032.
Talen Energy on Dec. 23 said it intends to pursue appellate remedies after the Federal Energy Regulatory Commission said that it would not immediately address a Talen Energy request for rehearing of a Commission order that rejected an amended Interconnection Service Agreement among PJM, Susquehanna Nuclear LLC and PPL Electric Utilities tied to a data center in Pennsylvania.
The Public Utility Commission of Texas on Nov. 21 approved a new rule requiring virtual currency mining facilities located within the Electric Reliability Council of Texas region to register with the PUCT.
The U.S. Department of Energy on Aug. 6 announced a $2.2 billion investment in the nation’s grid for eight projects across 18 states aimed at protecting against growing threats of extreme weather events, lowering costs for communities and catalyzing additional grid capacity to meet load growth stemming from an increase in manufacturing and data centers.
The U.S. Department of Energy on Aug. 6 announced a $2.2 billion investment in the nation’s grid for eight projects across 18 states aimed at protecting against growing threats of extreme weather events, lowering costs for communities and catalyzing additional grid capacity to meet load growth stemming from an increase in manufacturing and data centers.
As the end of 2024 approaches, recent announcements and a look back at the year shows electric utility interest in natural gas generation remains stronger than ever and this interest is coming from not only public power utilities, but also electric cooperatives and investor-owned utilities.